The cost of paper and toner and the number of printed pages in the Library's recycling bins has risen to new levels. With the increasing number of e-journals and e-textbooks available via the Library’s website and more curricular material available via the web, paper and printing costs are expected to further escalate. As a means of managing printing costs and improving service to Library users, the Library introduced the Uniprint print management system in August 2006. See below for answers to frequently asked questions. What is Uniprint? How does Uniprint work? How much are the cards? How much does printing cost? Do double-sided pages count as two prints? How does the system benefit me? How do I add money to my card/account? What happens to print jobs that are sent to the release station, but not printed? Can a job sent to the printer from the Release Station be cancelled or stopped from printing? Can I print from my laptop? What happens if I lose my card? Can I pay with my Carolina Card or copy card? Where can I use the Uniprint system? Are there limitations on how much money I can add to my account/ print card? Who do I contact if I have problems using the system? What if I have additional questions or concerns about this? What is Uniprint? (back to top) Uniprint is a software solution for managing high volume printing that provides library users with easy to use print release stations and precise control over every print job. How does Uniprint work? (back to top) At the computer: Send a print job as you normally would. A popup window will ask for a Novell Username/ Print Card number. SOM Students will enter their Novell username. All other users will enter their seven digit card number located on their print card (99XXXXX). First time users are required to purchase a print card from the Card Dispenser Station prior to submitting a print job. Name your print job in the pop-up window. Click Print. Go to the Release Stations located beside the circulation desk. SOM students can use either of the two Student Release Stations. All other users need to use the All Other Users Release Station. At the Release Station: Press any key or move the mouse to activate the login window. SOM students need to log in with their Novell username & password. All other users need to swipe their print card. Select your print job by clicking it once. Note the number of pages that will print and the charges . Click the "Print" button located on the right hand side of the screen. Once you click "Print" the bottom of the screen will display the “printer number” where a particular print job has been sent. Click logoff. Proceed to the designated printer and pick up your print job. How much are the cards? (back to top) Print cards cost $1.00 and come with a credit of $0.50 on them. How much does printing cost? (back to top) SOM Students: Simplex (Single-sided) Black & White Laser prints: $0.06 ea. Duplex (double-sided) Black & White Laser prints: $0.12 ea. SOM Students get a credit of 750 free prints ($45) at the beginning of each semester. Students need to add money to their accounts when they use all of their free prints. All others: Simplex (Single-sided) Black & White Laser prints: $0.10 ea. Duplex (double-sided) Black & White Laser prints: $0.20 ea. Do double-sided pages count as two prints? (back to top) Yes, double-sided pages count as two print jobs. The computers print double-sided pages by default, but can be changed to single-sided. When you print a double-sided document the only cost saving is the paper. Double-sided printing has its own costs, such as toner, the duplexer in the printer, and additional staff time needed to clear print jams often caused by double-sided printing. How does the system benefit me? (back to top) You are less likely to have to wait in line to get your print job. You will not need to sort through other people’s print jobs to find your own. You can verify what you print before it prints. The system will also reduce print volume and save hundreds of trees and reduce the environmental waste caused by paper and toner manufacturing and disposal. How do I add money to my card/account? (back to top) SOM students: SOM students will log in at the Add Value Station with their Novell usernames and passwords in order to add money to their account. All others: All other users will swipe their print cards at the Add Value Station in order to add money to their print cards. What happens to print jobs that are sent to the Release Station, but not printed? (back to top) A print request will be removed automatically from the Release Station if it has not been printed within 12 hours. You will not be charged for them. Can a job sent to the printer from the Release Station be cancelled or stopped from printing? (back to top) No. Once a job is selected and released for printing, it cannot be cancelled. Can I print from my laptop? (back to top) Laptops that are able to connect to the School of Medicine Novell network are able to download Uniprint client software that lets them print to the system. Please refer to the Laptop Printing FAQ for files and download instructions. What happens if I lose my card? (back to top) If you lose your card, you will need to buy a new card. We do not refund money or replace your lost card. You will need to report the loss to the Circulation desk so that we can prevent your card from being used by anyone else. Can I pay with my Carolina Card or copy card? (back to top) No, all print jobs must be paid for with Uniprint Print Cards or SOM student Novell accounts. The Carolina Card and Copy Card systems are not compatible with the Print Card system. Where can I use the Uniprint system? (back to top) The Uniprint system can only be used in the library. The Office of Information Technology is responsible for printing in the basement computer lab. Are there limitations on how much money I can add to my account/ print card? (back to top) You can add unlimited cash the first time you activate your card. After the first time, you are limited to $50. Who do I contact if I have problems using the system? (back to top) Please contact the staff at the Library Circulation desk. What if I have additional questions or concerns about Uniprint? (back to top) Please contact Briget Livingston by email (blivingston@gw.med.sc.edu) or by phone at 733-3351.