What is the Unicard? How do I get the Unicard? How much credit is on a Unicard? How much does printing and photocopying cost? How do I activate my card? How do I print from a computer? How do I pay for photocopies? How do I check my Unicard balance? How do I add cash to my Unicard? Am I charged for two pages for duplex or double-sided pages? Can I print or copy using coins? What happens to print or copy jobs that are sent to the Omega terminal, but are never released? Can a job that was sent from the Omega Terminal be cancelled or stopped? Can I print from my laptop? What happens if I lose my card? What if I forget my PIN? Can I get a refund for a bad print job or photocopy? Can I pay with my Carolina Card? Where can I use the Unicard system? Are there limitations on how much cash I can add to my Unicard? How do I purchase a card that deducts cash from a department and fund number? Who do I contact if I have problems using the Unicard system? What if I have additional questions or concerns about the Unicard system? What is the Unicard? (back to top) The Unicard is a card used for printing and copying. It works with Uniprint software, a printer and photocopier management system. How do I get the Unicard? (back to top) School of Medicine students get their Unicards from the Circulation desk. The public purchases Unicards from the Card Dispenser for $1.00. The card will have a value of $.50 on it (there is a one time $.50 fee to purchase the card). All cards must be activated with the Add Value station. Cards have a balance of $0 until they are activated. How much credit is on a Unicard? (back to top) School of Medicine students get a $45.00 credit (the equivalent 750 print-outs or 450 copies) each semester once their cards are activated. The public purchases Unicards for $1.00 and gets a $.50 credit on them. There is a one time $.50 charge for the cards. How much does printing and photocopying cost? (back to top) School of Medicine students are charged $.06 per page for printing and $.10 per page for photocopying. The public is charged $.10 per page for printing and photocopying. Duplex printing and photocopying count as two pages. How do I activate my card? (back to top) School of Medicine Students: Go to the Add Value station. The display says “Please Swipe Your Card”, so swipe your Unicard. The display says “Create New Account”, so select “Yes”. The display says “Enter Pin”, so enter a four-digit PIN on the touch screen and press “Enter”. The display says “Confirm Pin”, so enter the four-digit PIN again and press “Enter”. The display says “Enter First Name and Press Enter”, so enter your first name on the keyboard and press enter. The display will show the name that you entered. If it is shown correctly, press “OK”. If it is incorrect, press “Re Enter” and type your name correctly. The display says “Enter Last Name and Press Enter”, so enter your last name on the keyboard and press enter. The display will show the name that you entered. If it is shown correctly, press “OK”. If it is incorrect, press “Re Enter” and type your name correctly. The display says “Enter Phone No and Press Enter”, so enter your telephone number on the keyboard and press enter. The display will show the telephone number that you entered. If it is shown correctly, press “OK”. If it is incorrect, press “Re Enter” and type your telephone number correctly. If you want to check your balance, then swipe your card when the display says “Please Swipe Your Card” and enter your pin number. Public: Go to the Add Value station. The display says “Please Swipe Your Card”, so swipe your Unicard. The display says “Create New Account”, so select “Yes”. The display says “Enter First Name and Press Enter”, so enter your first name on the keyboard and press enter. The display will show the name that you entered. If it is shown correctly, press “OK”. If it is incorrect, press “Re Enter” and type your name correctly. The display says “Enter Last Name and Press Enter”, so enter your last name on the keyboard and press enter. The display will show the name that you entered. If it is shown correctly, press “OK”. If it is incorrect, press “Re Enter” and type your name correctly. The display says “Enter Phone No and Press Enter”, so enter your telephone number on the keyboard and press enter. The display will show the telephone number that you entered. If it is shown correctly, press “OK”. If it is incorrect, press “Re Enter” and type your telephone number correctly. If you want to check your balance, then swipe your card when the display says “Please Swipe Your Card”. How do I print from a computer? (back to top) At the Computer: Send a print job to the “B&W Printer”. When the pop-up window appears, type the Unicard number in the first field. The number begins with a 98 or 99. Type the print job name in the second field. Select the “Print” button. Go to the printer. At the Printer: Go to the Omega terminal, a black touch-screen display located next to the printer. Touch the screen to activate the terminal. Type the Unicard number or swipe the Unicard. School of Medicine students should enter their PIN and press “Enter”. The public does not have a PIN. Select the print job by touching it and press the “Print” button. Pressing the “Print All” button will print all of the jobs without selecting each one. The total amount that will be deducted is shown when you select each print job. The Unicard balance is also shown. Select the “Exit” button or you will be automatically logged off after 30 seconds. Remove your print jobs from the printer. How do I pay for photocopies? (back to top) Go to the Omega terminal, a black touch-screen display, located next to the photocopier. Touch the screen to activate the terminal. Type the Unicard number or swipe the Unicard. School of Medicine students should enter their PIN and press “Enter”. The public does not have a PIN. The photocopier will be enabled automatically. Photocopy the page or pages. Select the “Exit” button or you will be automatically logged off after 30 seconds. How do I check my Unicard balance? (back to top) Go to any Omega terminal, or black touch-screen display. Touch the screen to activate the terminal. Type the Unicard number or swipe the Unicard. School of Medicine students should enter their PIN and press “Enter”. The public does not have a PIN. Your balance will be displayed. Select the “Exit” button or you will be automatically logged off after 30 seconds. How do I add cash to my Unicard? (back to top) School of Medicine Students: If students run out of free credits, then they can add cash to their Unicards. A student must have the actual Unicard to add cash. Students use the Add Value station to add credits. Additional print jobs cost $.06 per page and photocopies cost .10 per page. The Add Value station only accepts bills. Public: The public can add cash to their Unicards at the Add Value station. All printing and photocopying costs $.10 per page. The Add Value station only accepts bills. Am I charged for two pages for duplex or double-sided pages? (back to top) Double-sided pages count as two pages for printing and photocopying. The computers are set to print duplex pages automatically. That option can be changed, if desired. Duplex printing incurs the same cost as two pages of simplex or single-sided printing. The only savings is one less piece of paper. Can I print or copy using coins? (back to top) Coins are not accepted. You must purchase a Unicard or have a Unicard to print or make copies. What happens to print or copy jobs that are sent to the Omega terminal, but are never released? (back to top) A print or copy request will automatically be removed from the server if it has not been released within 24 hours. You will not be charged for those requests. Can a job that was sent from the Omega Terminal be cancelled or stopped? (back to top) No. Once a job is selected and released for printing or copying, it cannot be cancelled. (Print or copy requests can be deleted from the Omega terminal before they are sent to the printer) Can I print from my laptop? (back to top) Laptops that are able to connect to the School of Medicine Novell network can download the Uniprint client software that provides access to the Unicard system. Print jobs should be sent to the “B&W Printer”. Please refer to the Laptop Printing FAQ for files and download instructions. What happens if I lose my card? (back to top) If a card is lost, then the student or public should contact a staff member at the Circulation desk. The card can be blocked so that no one can use it. A replacement will be provided for School of Medicine students. Members of the public will need to purchase another card. What if I forget my PIN? (back to top) If you forget your PIN, then contact Briget Livingston in person, by email (blivingston@med.sc.edu) or by phone at 733-3351 to reset it. Can I get a refund for a bad print job or photocopy? (back to top) We do not give refunds or reimbursements. The only time we make an exception is when there is an equipment failure. You should view the print preview before sending a print job. Can I pay with my Carolina Card? (back to top) No, all print jobs must be paid for with a School of Medicine Library Unicard. The Carolina Card system is not compatible with the Unicard system. Where can I use the Unicard system? (back to top) The Unicard system can only be used in the library. The Office of Information Technology is responsible for printing in the basement computer lab. Are there limitations on how much cash I can add to my Unicard? (back to top) You can add unlimited cash the first time you activate your card. After the first time, you are limited to adding $50. How do I purchase a card that deducts cash from a department and fund number? (back to top) We will need to create a prepaid card for you. You will need to bring a letter printed on letterhead to the Circulation desk. It should include the amount you want on the card ($10.00 minimum), the department name, the department number, the fund number, and the signature of the department head. Who do I contact if I have problems using the Unicard system? (back to top) Please contact the staff at the Library Circulation desk if you have problems. What if I have additional questions or concerns about the Unicard system? (back to top) Please contact Briget Livingston by email (blivingston@med.sc.edu) or by phone at 733-3351.